There’s dough to knead in the back and a queue at the counter. Who answers the phone?
Whoever is out on deliveries can’t answer, and the phone keeps ringing. Chattoo answers for you — on WhatsApp, on the phone and on every other channel — with your shop’s opening hours, products and orders.
The three questions you get every day
“Is there any wholemeal bread left?”
“Do you make cakes to order for Saturday?”
“What time do you close today?”
You write the answers once. Then it answers, even while your hands are in the dough.
The channel that matters here: WhatsApp
Takes orders on WhatsApp
What, how much, for when and in whose name. It stays in writing, with no scraps of paper on the counter.
Gives opening hours and availability
On Sundays too, at six in the morning too, even when you’re closed.
Answers the phone
And leaves you the transcript, so requests don’t get lost between one delivery and the next.
