Features

Everything you need, in a single platform

Bookings, appointments, signatures, files and payments: Chattoo handles every customer request from start to finish — and delivers ready-to-use data to the team.

The chat becomes a structured booking

The customer writes as they would to a person. Chattoo interprets the intent, guides the conversation and turns free text into operational data: date, time, people, preferences.

  • Complete data collection on first contact
  • Availability checked in real time
  • Automatic confirmations and reminders
  • Everything tracked in the operational dashboard
From conversation to dashboard: request, data extraction, processing, completed activity

One platform, all your operations

From booking to signature, from payment to report: every request becomes a completed action, with no manual work.

Automatic bookings

Tables, services and orders managed by the customer autonomously, with always up-to-date availability.

Appointments

Visits, consultations and sessions booked by the customer in a few messages, with automatic reminders that cut no-shows.

Synced calendar

Chattoo reads your calendar and only offers free slots: no overlaps, no double bookings.

In-chat signature

Forms, consents and confirmations signed right in the conversation: documents ready, no paper or email.

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File management

The customer attaches documents, photos and receipts; Chattoo collects, sorts and links them to the right request.

Stripe payments

Deposits and payments collected directly in the booking flow, fully secure.

Intent-based conversations

The customer's intent triggers the right workflow based on context, with no off-topic replies.

Customisable flows

Chat flows are fully configurable to fit your business.

Data collection

Information is extracted from chats and automatically structured into smart reports.

Shared reports

Data organised into clear reports that can be shared across the whole team.

Access control

Permissions and access levels to ensure data visibility and control.

Analytics

Volumes, response times and performance under control, to keep improving.

Smart data extraction

The platform automatically analyses customer messages and extracts the key information for your business. In seconds you get clear data, ready for the team's operational flows.

High-trained AI

Automatic recognition

It understands which elements to consider from a simple natural-language message.

Detailed prompt definition

Attention to the details that matter

Each piece of information is described and processed individually, for a precise, tailored service.

Operational consistency

Operational reliability

Standardised, predictable output, aligned to business processes and ready for execution.

Chattoo — Chat → Report
LM
Luca Marino
Booking…
SC
Sara Costa
I'd like info…
AG
Andrea Galli
Thanks!
ER
Elena Russo
To complete…
Hi, I'd like to book for Thursday night
Gladly! For how many people?
We'll be four
Perfect, Thursday night for 4 ✓
One of us is coeliac, is that a problem?
No problem, I'll flag it to the kitchen
Thank you so much!
Noted: gluten allergy
Do you confirm Thursday at 20:30?
Confirmed ✓ Table for 4, Thursday 20:30
Perfect, see you Thursday!
Request registered and tracked
Report
Date
04/01/2026
Time
20:30
People
4
Notes
Allergy: gluten
Status
ready-to-use

Hover over the items: the chat in the centre changes, while the client list and report stay the final result.

A clear path for every request

1

The customer writes

Chattoo interprets the real intent of the message, not just the words.

2

The flow guides

The system clarifies the need with precise, targeted questions.

3

Data gets structured

Dates, preferences and operational data: all collected in an orderly way.

4

The action is ready

Bookings, orders and reports: deliverables ready to use for the team.

Where others stop, Chattoo begins

It doesn't promise miracles. It produces reliable execution: less confusion, more control over processes.

Total traceability

Every booking is a verifiable action, with history and an owner.

Zero friction

The customer stays in the conversation, where they're already comfortable. No app, no form.

A single layer

The same platform for different sectors and processes, always under control.

Want to see it in action?

Watch the interactive demo right here on the site, or book a session: we'll configure Chattoo on your real flow in minutes.

Across all your conversation channels Guided setup, no commitment No user limit