Prices exclude VAT: you see the total with your country’s tax when you subscribe, before you pay.
Modules and add-ons
Add what you need.
Every plan includes one module. Need another? Each one is added at €10 a month. Phone and Signature can be added to any tier.
The modulesOne included in the plan, each extra one +€10 a month
Calendar
Bookings, resources, locations and classes: Chattoo books, moves and cancels in chat and on the phone.
Dossiers
Dossiers, documents and forms: Chattoo collects the documents, recognises them and asks for what is missing.
E-commerce
Catalogue, orders and selling in the conversation, with the payment link.
In every plan
Chattoo’s AI on WhatsApp, Messenger, Instagram, Telegram, website chat and email
Answers from your documents, with a hand-over to an operator when needed
Customer book and reports
Meta campaigns created from the platform
Add-onsWith any tier
Phone
from €29/month
Chattoo answers the phone: it books, moves, cancels and transfers the call when needed. Calls use minutes only, not conversations.
100 minutes a month€29/month
500 minutes a month€89/month
1,200 minutes a month€179/month
3,000 minutes a month€349/month
6,000 minutes a month€629/month
Extra minute: €0.15
Signature
€19/month
Signing documents at your desk, tied to dossiers and customers.
Works with the Wacom STU-540 signature pad, bought separately.
Comparison
The tiers side by side.
You choose the functions with the modules and the add-ons; the tier sets the volume.
Tier
Individual
Business
Enterprise 1,100
Enterprise 2,500
Enterprise 5,000
Fee
€59/month
€119/month
€299/month
€599/month
€999/month
Conversations a month
150
450
1,100
2,500
5,000
Outcomes included
50
150
400
900
1,800
Documents (Dossiers)
100
300
800
1,800
3,600
Operators
1
5
Unlimited
Unlimited
Unlimited
Locations
1
1
Several
Several
Several
VAT excluded
Beyond what is included, and the rest.
Extra conversation
€0.20
Extra outcome
€0.10
Extra document
€0.10
A conversation is a written session about one request — a booking, a dossier, a piece of information, a sale. It closes with the result or after 24 hours without messages from the customer; a new request opens another one.
An outcome is a booking confirmed, moved or cancelled, a dossier opened or a report submitted, by Chattoo or by an operator. Sales make no outcome: there is the commission.
Commission on sales in the conversation: 2.5% of what is collected; Stripe’s fees are paid by the shop.
Paid WhatsApp messages (templates): Meta’s cost plus 20%.
One plan, every channel
WhatsApp
Messenger
Instagram
Telegram
Website chat
Email
Official Meta Tech Partner: your WhatsApp Business number stays yours.
Questions
About pricing and the trial.
What counts as a conversation?
A written session about one request: a booking, a dossier, a piece of information, a sale. It closes with the result or after 24 hours without messages; a thank-you after the result does not open a new one. Calls use no conversations, only Phone minutes.
How does the trial work?
You sign up with email and card and pick your plan. The trial lasts 14 days and includes what you chose — the modules, the tier and the add-ons — with their included volumes. Nothing is charged and nothing extra is used: once the included conversations, outcomes, documents or minutes are reached, that item pauses until you activate the plan. If you do not cancel, the subscription starts when the trial ends.
Why do you need my card if the trial is free?
So you do not have to set everything up again at the end of the trial: if you carry on, Chattoo stays on without interruption. Nothing is charged during the trial.
What if I go beyond the included volume?
Chattoo keeps working and you pay only for what goes beyond, at the prices above, at the end of the month. If it happens often, the tier above is the better deal.
Can I change tier, modules or add-ons later?
Yes, from the console. An upgrade applies at once, with the difference for the current month; a downgrade applies from the renewal. Your set-up stays.
Is there a set-up fee?
No. No set-up fee and no fee for an extra channel. With the yearly plan you pay in advance and save on the fee.
Not sure which tier you need?
Try it free: you will see how much work Chattoo takes off your hands. Or message Chattoo and ask it.