It answers your customers. On the phone too.
It answers on WhatsApp, Messenger, Instagram, Telegram, website chat, email and phone. Day and night, even when you’re busy.
- 14 days free, no charge now. Cancel anytime.
- Any channel, the phone too
- Nothing to install
WhatsApp 
Messenger 
Instagram 
Telegram 
Website chat 
Email 
Phone
- Table booked
- Order logged
- Payment received
Without Chattoo. With Chattoo.
| Without Chattoo | With Chattoo |
|---|---|
| The phone always rings when you have something else to do. | Chattoo answers, on the first ring. Always. |
| Requests come in from five different places and some get lost. | Chats, emails and calls all end up in the same place. |
| Emails to info@ sit there for days. | Whoever writes to info@ gets an answer within minutes. |
| Nothing is left of what was said on the phone. | Every call leaves you a transcript. |
| You reply in the evening, when the customer has already bought elsewhere. | The customer gets the answer straight away. You read the summary when you can. |
up to −70%
Manual work
Repetitive questions no longer reach the counter.
24/7
Always on
At night, on Sundays, during the holidays.
100%
Traceable requests
Every conversation and every call leaves a written record.
Even when they call you.
Many automated assistants stop at chat. Chattoo also answers the phone, understands what it is being asked and leaves you a transcript of every call. Requests no longer get lost between one delivery and the next.
See what it does on the phone- It answers phone calls.
- It handles voice messages.
- It transcribes calls and voice messages: everything leaves a written record.
- If the caller wants to speak to a person and you’ve set up an operator, Chattoo puts the call through; if nobody answers, it takes the request and notifies the operator, with the transcript and the contact number.
- CustomerGood morning, I wanted to know whether you have gluten-free bread.
- GiovanniGood morning! Yes, the gluten-free loaf is there every day except Sunday. Do you need it for today?
- CustomerFor tomorrow morning, two loaves. My name is Marta Bianchi.
- GiovanniPerfect, Marta. Two gluten-free loaves, tomorrow from eight. I’ll confirm everything by message.
- Customer
- Marta Bianchi
- Request
- 2 gluten-free loaves
- Pick-up
- Tomorrow, from 8:00
- Channel
- Phone
- Status
- Logged
Example with made-up data: the summary fills in while the person is speaking.
You don’t have to build anything. You just tell it.
No flows to design, no answers to write one by one. You describe what your business does and Chattoo answers straight away.
Your business
Products, prices, opening hours, how to book. The questions you get every day, written down once.
It changes often: the price list, summer hours, a new service. You update it yourself, at any time.
Its personality
Its name, how it answers, what to say when it doesn’t know something. Like explaining to someone new how to handle the phone — except you explain it once and it never forgets.
It’s the personality, and you hardly ever touch it. This is where “I’m Giovanni and I answer for the bakery” comes from.
And it doesn’t just answer. It closes.
It books the table, takes the order, prepares the quote for signature and collects payment. When the request reaches you, it’s already a result.
It books appointments
It connects to your calendar, sees real availability and books. It doesn’t leave you a request to copy out: it leaves you an appointment.
It writes up the request for you
Who called, what they asked for, for when. Already filled in, ready for whoever in the shop just has to act on it.
It tells you what customers are looking for
The week’s requests, split by channel. Find out what your customers are looking for without asking anyone.
It doesn’t matter how they reach you.
Wherever requests come from, Chattoo answers. Any channel, one setup.
Phone
It answers calls and voice messages, and transcribes everything.
Email
The inbox nobody manages to empty. Connect your business address and whoever writes gets an answer even in the evening and at weekends.
- WhatsAppTexts, voice messages and photos
- MessengerYour Facebook page
- InstagramDirect messages
- TelegramTexts and voice messages
- Website chatVisitors to your website
You create your Meta campaigns from here.
With Chattoo you set up advertising on Facebook and Instagram inside the platform, without going through Meta Ads Manager.
- You create the campaign without leaving Chattoo.
- A guided procedure takes you through creating it.
- Whoever replies to the ad ends up in the same place as every other request.
What do you want to promote this week?
Cakes to order for the holidays.
I’ll prepare the ad for a five-kilometre radius around the shop. Whoever replies lands on WhatsApp and books by talking to Giovanni.
- Goal
- Messages on WhatsApp
- Area
- 5 km from the shop
- Status
- Ready to publish
Every trade has its own questions.
The questions you get every day are not the same as in another trade.
One subscription, a clear price.
A tier for your volume, a module for your business and, if you need them, the Phone and Signature add-ons. Prices are public, VAT excluded.
6
Written channels, in every plan
WhatsApp, Messenger, Instagram, Telegram, website chat and email: turn on the ones you want, whenever you want. The phone is the Phone add-on.
3
Modules, one included
Calendar, Dossiers, E-commerce: pick what your business needs. One is included in the plan; the others can be added.
€0
During the trial
You sign up with your card, but you pay nothing during the trial: cancel before it ends and nothing is charged.
- No activation fee
- No charge for an extra written channel
- Channels and numbers switched on from the console
The fee depends on the tier, the modules and the add-ons you choose: the prices are on the Pricing page.
Want to see it at work? Ask it something.
This site uses Chattoo. It is the same one that would answer your customers on WhatsApp, on Instagram and on the phone. It would make no sense to sell a product we don’t use ourselves.
Loading the chat…
Three things to ask it
Pick one: the conversation starts by itself.