Chattoo answers the phone too.
A voice that answers calls, understands what is needed and takes the request to an outcome: a booked appointment or a request already in writing. Every call leaves you a transcript.
Not a keypad menu. A real conversation.
Answers calls
On the first ring, in the evening, at weekends and whenever you are busy.
Books appointments
It checks your calendar and books, just as it would in chat. Nothing to copy out afterwards.
Takes down orders and requests
The cake for Saturday, the pharmacy pick-up, the takeaway: the request reaches you in writing, with name, time and contact number. You confirm it and record it.
Transcribes every call
Who called, what they asked, what they were told. Every call leaves a written record.
Understands voice messages
On WhatsApp, Instagram, Messenger and Telegram: it listens, transcribes and replies.
The same answers as the other channels
It uses the information you have already written for the chat. Set it up once and it works on the phone too.
Every call ends up in writing.
The call lands in the same queue as the chats, with the transcript and the summary already filled in. Whoever in the shop has to act on it finds everything ready, without asking anyone what was said.
Example with made-up data.
The call is not lost. It reaches you in writing.
If the caller wants to speak to a person, the call is not transferred to anyone: Chattoo takes the request and leaves you the transcript with the contact number. You call back when you have two minutes, already knowing what it is about.
Example with made-up data.